How to Change Your Name with HSBC UK
Step-by-step instructions to update your bank accounts, debit cards, and online profile with HSBC UK after executing a Deed Poll.
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⚡ Quick Direct Answer for HSBC UK
HSBC requires customers to present original physical documents in branch or post physical documents to HSBC UK central processing.
Overview
HSBC requires customers to present original physical documents in branch or post physical documents to HSBC UK central processing.
Accepted Documents for HSBC UK
- Original Deed Poll
- Marriage Certificate
- Decree Absolute
- Updated Passport
Step-by-Step Name Change Process
- Visit any UK HSBC branch with your original Deed Poll or Marriage Certificate.
- Bring valid photo identification (Passport or Driving Licence) in your new or former name.
- Complete the HSBC Name Change Form with an advisor.
- Your new debit card and chequebook will be issued within 5 working days.
Important Note for HSBC UK Customers
Credit cards and Premier accounts are updated automatically once your main current account profile is updated.
Frequently Asked Questions
Can I change my name on the HSBC app?
HSBC accepts document uploads in select mobile chat scenarios, but usually requires visiting an HSBC branch with original physical documents.
How long does HSBC take to issue a new debit card?
New debit cards reflecting your new legal name are posted within 3–5 business days after document verification.
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Order Your Deed Poll for HSBC UK
Our legal Deed Poll certificates are 100% guaranteed to be accepted by HSBC UK, HM Passport Office, and the DVLA.
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